Lip Ink® OFF solution is specifically PH balanced with an infusion of vitamins to be a high alkaline base conditioner and exfoliate remover, yet it Is so gentle we use it to remove our eye products with zero irritation. Soaps are PH balanced to 7 half way between Acid and Alkaline. Soap will not remove Lip Ink color. You cannot substitute your face cleanser and personal care soap to remove our Lip Ink Color products. Lip Ink Off is needed and it is included in each of our kits for this purpose. Our Lip Ink ®lip moisturizers are used as a base conditioner under all Lip Ink® Liquid lip color stains and over the top of them as well to hydrate, restore and add sun protection to your lips. Other cosmetic company lip moisturizers, lip glosses & lip blams are not compatible with the Lip Ink’s ECO system and will actually void the 100% smearproof effect. They may contain Wax, Shea Butters, Petroleum jelly, cholesterol, preservatives and other common unnatural additives used in lip moisturizers, lip gloss and lip balms. Our Lip Ink ®lip moisturizers are included in each of our Lip Ink liquid lip color stain kits for this purpose.